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Speciality Claims Adjuster (Transactional Liability)

Job Specification

London, Hybrid home working


I’m delighted to be partnering with my client who are one of the most exciting Lloyd’s Syndicates in the London market. Currently growing faster than any of their competitors, their continual growth year on year has led to another exciting opening in their Claims department. My client is actively looking to hire a Speciality Claims Adjuster with proven experience in either Transaction Liability or Warranty and Indemnity.

Ideal candidates would have experience working within Transaction Liability or Warranty and Indemnity claims. You will also have previous experience of working with Lloyd’s binding authorities, Lloyd’s Managing Agents or Syndicates would be desirable. Good London Market computer skills is essential on systems such as ECF, IMR or CLASS.

A brief overview and sample of some of your responsibilities are shown below for your consideration:

  • Ensure the claims department continues to act as an effective TPA for its capacity providers in accordance with binding authority SLAs & claims handling agreements, with adherence to Treating Customers Fairly (TCF) and Conduct Risk
  • Proactively handle claims in accordance with the companies Claims Handling Guidelines from first notification of loss (FNOL) to settlement (including coverage, legal liability and quantum analysis) within the scope of the company’s delegated authorities
  • Foster good relationships with policyholders, brokers, underwriters, and capacity providers, and drive excellent customer service
  • Ensure prompt and accurate reserving, identifying, and pursuing relevant third party recoveries and seeking to reduce claims leakage
  • Managing deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries
  • Work closely with the companies panel of legal service providers to ensure quality and value for money is provided/received within required timeframes and relevant attorney/adjuster guidelines
  • General claims administrative duties such as electronic file management filing and payment requests, and the production of management information
  • Support to the Claims Director and claims team on an ongoing basis, working closely with underwriters, attending underwriting meetings as appropriate, providing feedback on claims issues/trends and the Products team concerning the development of the company’s products and wordings

A detailed job description and company overview is available on this role following your application.

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