Purpose of the role: To work alongside and together with other Financial Paraplanners and the Administration team to provide ongoing assistance and support to our Financial Advisors and provide the client with a positive professional experience.
What will I be doing in the role?
Identify and collect any outstanding relevant quantitative information required to compile a financial report.
Liaise with product providers and other relevant third parties over the phone and via email to complete full investigations and product breakdown to support recommendations and to enable decision-making.
Implement actions, such as changing existing investment holdings and sending out letters of authority, as directed.
Ensure provider information is received promptly and with sufficient detail by continuously chasing the information requested every 5 working days.
Process Fund Switches in an accurate and timely manner, completing the review letter for the Financial Advisor within 10 working days.
Organise and update relevant data using in-house database applications (excel spreadsheets, the CFR and access), helping to organise the technical task and workflow for the business.
Check all compliance paperwork is present on submission of reports.
Discuss and establish client objectives with the Financial Adviser(s).
Completion of straight forward suitability letters involving investment top-ups and new business to inform Clients on financial strategies, plans and products.
Proofread your own reports and letters before submission, making any necessary amendments following feedback as well as pro-actively understanding these amendments and the reasoning behind them.
Provide administrative support and qualified knowledge to Financial Advisers, Personal Assistants and the Paraplanning team as well as other members of staff where required.
Promote the profile of the business within the profession and wider communities
Continuous professional development to meet regulatory requirements and personal development needs
Generally help out with other office duties i.e. answer the telephone in a timely manner and deal with incoming enquiries by taking the appropriate action; meet and greet clients – arrange refreshments and catering when applicable; deal with incoming and outgoing post; maintain a comprehensive client filing system; maintain a smart and tidy office.
What do we look for in this role?
At least one years’ relevant experience within a financial services role, ideally in a financial planning practice environment.
Qualified to Cert level within CII or working towards this qualification
Excellent interpersonal skills, both oral and written.
Confident and self-assured with a positive approach to change, ability to remain calm and work well under pressure.
Detailed and accurate in every aspect of the role.
Good knowledge of Microsoft Office/IT skills.
Good planning and organisational skills, with the ability to organise and prioritise workloads.
Proactive and flexible in your approach to work and willing to go the extra mile.
Salary £30,000 - £35,000
DIS, Pension, 25 days holiday, great on site facilities, PMI and half day on Fridays